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Hybrid work: everything you need to know about the new work habits
With the hybridization of work, the whole organization of the company needs to be rethought. Not only must management styles become horizontal and based on trust, but workspaces are also being transformed. The aim? To meet the challenges of activity-based working and adapt to employees' needs: with hybrid working, employees are free to choose their workplace according to their daily tasks andsector of activity. But to optimize the effectiveness of this flexible working model, companies need to establish a clear and precise framework.
If all the conditions are right, hybrid work means professional well-being, loyalty, performance and the ability to attract new talent. Want to take up the challenge? Follow the guide to understand everything!
Hybrid working is an organizational mode that alternates between face-to-face work in the office, on the company's premises, and remote work, whether at home or elsewhere. Hybrid working makes it possible to adapt workspaces to employees' needs, whether they are in the office or working remotely, and provides great flexibility and autonomy for both employees and the company itself.
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A multitude of new ways of working have emerged since the health crisis. Hybrid work, nomadism, smart office... It can be difficult to find one's way around, but above all to adapt to this constantly evolving trend.
Hybrid work is a lever for performance and creativity, but only if the spatial and managerial organization is adapted to the needs of employees. So how do you make a successful transition to hybrid work?
Here are some tips on how to adapt your management style to the new ways of working.
Feedback is essential to adapting the company's leadership styles. Don't hesitate to survey teams regularly to find out their needs.
Creating new rituals within the company boosts motivation and helps remote employees not to feel excluded. To strengthen the sense of belonging, emphasize the pillars of the company culture.
While digital tools improve team spirit and collaborative work, you don't have to fall into hyper-connection. Find tools that are both collaborative and ergonomic for better communication and respect for a good work-life balance.
Manage through trust: give your teams autonomy to make them more responsible. The advantage of the hybrid, whether for management or work, is that it allows you to improve the workspace of your employees. Since employees have a choice of location, they can choose the one that best suits their tasks.
Workspaces need to be transformed, without being restricted to the company itself. Here are three ways to work that you can offer your employees:
If employees work from several different locations, it is essential to homogenize the digital equipment and services of the company:
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Autonomy requires the choice of one's professional environment. Telecommuting is one of the new working methods favored by employees. But what is the difference between telecommuting and remote work?
Telecommuting is the practice of performing duties and responsibilities outside of the official workplace. Depending on company policy, employees may also be required to return to the office one or more times per week.
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Remote working, or full remote, is based on a different approach: the ability to work from any location. Employees can carry out their assignments for the company, regardless of the distance separating them from its premises. In some cases, they are also free to choose when and how to connect to the company's collaborative tools and complete their tasks.
Productivity improvement is a benefit of telecommuting to be considered. As employees are no longer confronted with distractions such as noise in an open space or solicitations from colleagues (even in a closed office), they can concentrate more easily on their tasks. The result? Their performance increases.
In addition, telecommuting allows for a better work-life balance and more flexible time management. These elements improve satisfaction, motivation and therefore productivity!
Since employees choose where to work, they can go to a workplace close to their home. This reduces their commute time, the associated stress, but also the costs associated with public transportation trips and lunches outside the company.
However, working remotely has some drawbacks.
Why can telecommuting cause burnout ? It's simple: distractions remain, especially at home, where the employee can be solicited by his entourage (family, roommates...), by his pets or even be tempted to perform household tasks.
In the evening, it can be more difficult to disconnect than in the office. In fact, 22% of telecommuters say they have trouble disconnecting from work at the end of the day.
Through digital tools, it is easy to communicate. But remote work implies an absence of direct contact. Exchanges are only done through a screen, which can cause a feeling of isolation for some employees.
Online communication tools are optimized for a professional environment: shared servers for the whole company, servers reserved for teams, private messages... However, the fact of not being able to meet a colleague and speak to him directly can quickly become embarrassing on a human level. Moreover, the lack of context of a written message can leave room for misunderstandings, favoring errors and decreasing the performance of employees.
Not all employees benefit from an optimized workspace at home, nor from ergonomic telecommuting accessories (double screen, chair...). And at a distance, the management style must be reviewed to adapt to the situation.
Adopting hybrid work limits the risks of telecommuting, namely isolation, burnout and reduced performance. To meet the needs of employees, it is therefore preferable to offer employees an alternation between face-to-face and remote work.
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The flex office offers a vision of nomadic work. Gone are the days of a fixed office and a fixed workspace. This hybrid work mode is based on the principle of the flexible office:
A flexible company offers a work office that is more open to interaction and information exchange between teams. What is the best way to implement the flex office?
Flexible working reduces the number of workstations within the company. The average desk ratio in French companies is 0.7 (i.e. 7 workstations for 10 employees). These employees are not always in the office: some work at home, others in a coworking space...
You can therefore reduce the work surface to match the real needs of your employees.
If the work surface is adapted to the number of employees, it must also meet their needs. Phone box, concentration areas, meeting room, creative space... Offer places inside the company so that employees can work better.
Rely on the needs and expectations of your employees! A company that creates new spaces without having surveyed its employees risks not offering the desired environments to increase productivity and performance.
The reorganization of the work environment also involves optimizing the computer system. Make sure it is reliable and secure.
Although it is synonymous with freedom, the flex office must be supervised so that everyone can find their way around. Here are some good practices to put in place:
In this regard, set up a network of field offices so that employees can travel to a location near their home when working remotely.
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Coworking is a dedicated and shared collaborative workspace. It allows employees who work remotely not to be alone, which increases their motivation and productivity. Because yes, theshared space offered by coworking prevents the feeling of isolation that can be caused by prolonged telecommuting.
In addition, companies that give their employees the opportunity to work in a coworking space save money. Why? Because not all offices are occupied systematically anymore, the size of the work space can be rethought to reduce real estate expenses.
Another advantage concerns the equipment: coworking spaces provide all the necessary equipment for professionals. A meeting room with an octopus, presentation screens, whiteboards ... They enjoy modern and ergonomic equipment.
But coworking can have its drawbacks:
Even if coworking spaces are less numerous in rural or peri-urban areas, propose several establishments to cover a large geographical area (in the city center, in the suburbs...). This way, employees will be able to find a coworking space closer to home or in a place that facilitates their organization (near the children's school, an extra-professional activity, close to a client's office...).
This flexibility allows you to limit the number of trips by car or public transportation. A shorter commute not only saves time, but also reduces stress.
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Employees appreciate the flexibility offered by coworking. The hours can be chosen according to the place of work, the activity carried out, but also the chosen work mode.
All coworking places and spaces offer different services. Check if they support activity-based working and if they correspond to the needs of your employees. For example, a coworking space with a meeting room will be preferable for a group of collaborators who need to exchange ideas in order to advance a project.
Coworking spaces are bound to evolve to offer more services to professionals and adapt to all uses. For example, coliving is a growing trend: it is a place where several people live and work (a new vision of colocation).
Another trend concerns mixed spaces, which offer for example a coworking space and :
Coworking is turning into a more friendly place, where different activities mix.
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Are activity-based working and hybrid working the winning duo for companies and their employees? Today,activity-based working is at the heart of the new working methods. The needs of employees to perform their tasks must be the focus of attention of hybrid management.
Offer a variety of work spaces adapted to your employees: central and friendly areas where exchanges are easier, areas dedicated to teamwork and brainstorming sessions with all the necessary equipment to stimulate creativity, areas a little set back for those who need to be quiet or concentrate... An open space with various zones will benefit everyone.
Theopen space has the advantage of being modular. Divide it into several zones to :
To avoid too much noise pollution, choose acoustic furniture. The golden rule is to create a bench with a maximum of 10 employees. If too many people are placed together, this may have a negative effect on concentration and productivity! In addition, you must leave room for circulation within the work area and for people to move from one area to another.
Open space does not always meet all the needs of employees. The flex office overcomes the difficulties that can be linked toactivity-based working: it allows for the diversification of work spaces so that each person can find the place and position best suited to their activity.
And with the end of the fixed office, employees choose where to work:
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Hybrid working has many benefits for both employees and companies. With the emergence of new ways of working, employees don't work in company workspaces every day. Do the math: how many workstations are used each day? Empty offices can be rented or the work space reduced, which lowers the company's real estate costs and carbon footprint. Telecommuting also plays an important role by reducing the amount of commuting that generates emissions.
The hybrid working model is also an excellent argument for attracting new talent, who are now looking for companies that are open to different working options and meet the need for flexibility. Flex office, coworking, closed offices, creative spaces... Employees can choose the workplace best suited to their activities and uses. Flexibility that boosts motivation and performance!
Managers, workplace managers, human resources and the CEO need to be advised and then support employees in their choice of the best workspace. To go further, check out our dedicated ebook.
Did you know that?
of executives say they are ready to deploy telework in their company to improve business performance.
Good to know
of leaders want to redesign workspaces to take advantage of the benefits of hybrid work.
Good to know
of employees prefer to work in coworking spaces to optimize their travel and time management.
Good to know
of employees prefer to work in coworking spaces to optimize their travel and time management.
Further information
We recommend our guide to making a successful transition to hybrid working. Available HERE!